Charlotte Shannon

For Charlotte Shannon, the Barossa Valley has always been home. Raised in Tanunda, just five minutes from The Louise, she loves sharing the charm of the region with guests, from its boutique shops to its beautiful surroundings.

Working across food and beverage and room service, Charlotte appreciates the close-knit team at The Louise, where every department works together to create a seamless guest experience. But it’s the personal connections that she enjoys most. Learning guests’ names, discovering where they’ve traveled from, and making them feel at home come naturally to her.

“I really enjoy connecting with guests,” she says. “That’s something that I find very natural to me.”